Reference

European poison centres

Emergency contact details for every national poison centre across the EU/EEA, the UK and neighbours — the number to name in section 1.4 of a safety data sheet and on a CLP label.

34 centres

Austria

AT

Vergiftungsinformationszentrale (VIZ) - Gesundheit Österreich GmbH

Stubenring 6, 1010 Vienna
Office line Mon-Fri 08:00-16:00 and gives no medical advice. Also the appointed body for Liechtenstein

Bulgaria

BG

Национален токсикологичен информационен център, УМБАЛСМ "Н. И. Пирогов"

бул. Ген. Едуард И. Тотлебен 21, 1606 Sofia
PCN appointed body is the Ministry of Health (biocides@mh.government.bg)

Croatia

HR

Centar za kontrolu otrovanja, Hrvatski zavod za javno zdravstvo

Borongajska cesta 83g, 10000 Zagreb
Service in Croatian and English. Previously hosted at IMI Ksaverska cesta 2

Cyprus

CY

Κέντρο Δηλητηριάσεων (Poison Information Centre)

1401 24/7
Nicosia (postal address not published)
Short code 1401 works only inside Cyprus. Email is the PCN appointed body (Dept. of Labour Inspection)

Czechia

CZ

Toxikologické informační středisko (TIS), Klinika pracovního lékařství VFN a 1. LF UK

Na Bojišti 1, 120 00 Praha 2
Second emergency line +420 224 915 402. PCN appointed body is the Ministry of Health (biocidy@mzcr.cz)

Estonia

EE

Mürgistusteabekeskus, Terviseamet

Paldiski mnt 81, 10614 Tallinn
Short code 16662 inside Estonia at local-call rate; calls are anonymous

Finland

FI

Myrkytystietokeskus, HUS Helsinki University Hospital

Stenbäckinkatu 9, PO Box 100, 00029 HUS, Helsinki
Freephone 0800 147 111 inside Finland. PCN appointed body is Tukes (kirjaamo@tukes.fi)

France

FR

Centre Antipoison et de Toxicovigilance de Paris - Hôpital Fernand-Widal

200 rue du Faubourg Saint-Denis, 75475 Paris Cedex 10
National ORFILA routing number +33 1 45 42 59 59 reaches the nearest of 9 regional CAPs. PCN appointed body (BNPC) is CAP Nancy, bnpc@chru-nancy.fr

Germany

DE

Giftnotruf der Charité - Universitätsmedizin Berlin

Campus Benjamin Franklin, Hindenburgdamm 30, 12203 Berlin
8 regional centres, each on 0XXX 19240. Charité sells a paid service for naming its number in SDS 1.4 (firmenservice@giftnotruf.de). PCN appointed body is BfR

Hungary

HU

Egészségügyi Toxikológiai Tájékoztató Szolgálat (ETTSZ), Nemzeti Népegészségügyi Központ

Albert Flórián út 2-6, 1097 Budapest
80 20 11 99 is free but Hungary-only; +36 1 476 6464 is reachable from abroad. Email is the PCN/CLP address, not the emergency desk

Ireland

IE

National Poisons Information Centre, Beaumont Hospital

+353 1 809 2166 Public 08:00-22:00 daily; healthcare professionals 24/7
PO Box 1297, Beaumont Road, Dublin 9
Charges an annual retainer (EUR 650, or EUR 200 for under 10 products) before its number may appear in SDS 1.4

Italy

IT

Centro Antiveleni di Milano, Ospedale Niguarda Ca' Granda

Piazza Ospedale Maggiore 3, 20162 Milano
Other CAVs: Pavia +39 0382 24444, Bergamo 800 883 300, Roma Gemelli +39 06 305 4343. PCN appointed body is ISS Rome (inscweb@iss.it)

Latvia

LV

Saindēšanās un zāļu informācijas centrs

Hipokrāta iela 2, LV-1038 Riga
General emergency 112. PCN appointed body is LVGMC (lvgmc@lvgmc.lv)

Liechtenstein

LI

No national centre - Vergiftungsinformationszentrale (AT) / Tox Info Suisse

Stubenring 6, 1010 Vienna / Freiestrasse 16, 8032 Zurich
Austria is the PCN appointed body; Tox Info Suisse (145) is used in practice

Lithuania

LT

Apsinuodijimų kontrolės ir informacijos biuras

Šiltnamių g. 29, LT-04130 Vilnius
PCN appointed body is the Environmental Protection Agency (aaa@gamta.lt)

Luxembourg

LU

Centre Antipoisons (BE) for the Direction de la Santé

Rue Bruyn 1, 1120 Brussels / Villa Louvigny, Allée Marconi, L-2120 Luxembourg
Free number routing to the Belgian centre; advice in French and German

Malta

MT

Medicines & Poisons Information Office, Mater Dei Hospital

Mater Dei Hospital, Triq id-Donaturi tad-Demm, Msida MSD 2090
PCN appointed body is MCCAA (info@mccaa.org.mt)

Poland

PL

National Poisons Information Centre, Nofer Institute of Occupational Medicine

+48 42 631 4724 Office hours
ul. Św. Teresy 8, PO Box 199, 90-950 Łódź
Centre named in ECHA's emergency-number list. For 24/7 clinical advice use Warsaw (+48 22 619 66 54, oit.warszawa@praski.waw.pl) or Kraków (+48 12 411 99 99). PCN appointed body is the Bureau for Chemical Substances, Łódź

Portugal

PT

Centro de Informação Antivenenos (CIAV), INEM

Rua Almirante Barroso 36, 1000-013 Lisboa
800 250 250 is free inside Portugal

Romania

RO

Centrul de Informare Toxicologică, Spitalul Clinic de Urgență București (Floreasca)

Calea Floreasca 8, Sector 1, Bucharest
Ext. 291. INSP toxicological information line +40 21 318 3606 is also quoted in SDS section 1.4

Slovakia

SK

Národné toxikologické informačné centrum (NTIC)

Univerzitná nemocnica Bratislava - Kramáre, Limbová 5, 833 05 Bratislava

Slovenia

SI

Center za klinično toksikologijo in farmakologijo, UKC Ljubljana

112 24/7
Zaloška cesta 7, 1525 Ljubljana
Slovenia officially designates 112 for SDS section 1.4; there is no public poison hotline. Clinical consultation line +386 1 522 52 83

Spain

ES

Servicio de Información Toxicológica (SIT), INTCF - Departamento de Madrid

+34 91 562 04 20 24/7/365
C/ José Echegaray 4, 28232 Las Rozas de Madrid
Toxicological emergencies only. Advice given in Spanish

Switzerland

CH

Tox Info Suisse

Freiestrasse 16, 8032 Zurich
Short code 145 inside Switzerland. Admin line is for non-urgent enquiries. Non-EU

Turkey

TR

Ulusal Zehir Danışma Merkezi (UZEM)

114 24/7
Sağlık Bakanlığı, Ankara
Short code 114 works only inside Turkey. Non-EU

United Kingdom

GB

National Poisons Information Service (NPIS) - Birmingham unit

City Hospital, Dudley Road, Birmingham B18 7QH
Healthcare professionals only; the public should use NHS 111. Four units: Birmingham, Cardiff, Edinburgh, Newcastle. Non-EU

About this directory

Every EU and EEA country appoints a poison centre (or an equivalent body) that must be reachable in a poisoning emergency. Under CLP, companies placing hazardous mixtures on the market notify these centres, and the relevant emergency number belongs in section 1.4 of the safety data sheet and, where required, on the product label.

This directory lists one canonical centre per country with its emergency line and hours. Several countries run more than one regional centre; where that applies, the alternates and the official notification (PCN) body are noted on the card. Always confirm the current number against the centre's own website before you print it.

Provided for reference only and subject to change. This is not medical advice and is not a substitute for the official information published by each national poison centre or by ECHA. In an emergency, call your local emergency number.

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